Web-Based Tool Development for Passenger Claims Portal
Building Legal Services from Scratch for Germany's Premier Passenger Rights Portal
Navigating Flight Compensation with Precision: MyFlyRight's Digital Transformation Journey.
Delivering Expertise in LegalTech Development for Enhanced Passenger Rights. MyFlyRight stands at the forefront of legal technology services, offering passengers seamless legal aid for flight disruptions. The Hamburg-based legaltech startup, launched in 2016, quickly positioned itself as a pioneer in empowering aviation passengers to claim their due rights for flight delays, cancellations, denied boardings, and baggage mishaps.
The Challenge:
The fledgling web-based project management tool used to determine compensation entitlement was rudimentary, lacking the depth to handle the intricate business cases pivotal for customer satisfaction. MyFlyRight sought a transformative solution—a web-based development tool that was both intuitive and sophisticated, mirroring the intricate needs of its customers and their backend processes.
EltexSoft's Approach:
As a seasoned technology partner, EltexSoft leveraged its vast experience in web and mobile app development to revamp MyFlyRight's online presence. Our team embarked on a journey to engineer a comprehensive multi-step wizard and a web-based CRM tool that would redefine how customers interact with legal services. We meticulously crafted over 100 screens and a backend capable of executing complex business logic with ease, reflecting our robust staffing models and deep technical skills.
Resulting Innovation:
Our collaboration has propelled MyFlyRight into a new era of customer engagement, providing a rapid, scalable, and user-friendly web-based tool pivotal for their operational triumph. In 2018 alone, MyFlyRight's innovative platform empowered over 15,000 global customers to claim over 10 million € in compensation, a testament to our enduring and evolving partnership.
EltexSoft's commitment to continuous improvement and technological mastery—spanning project management web based tools, mobile app development, and beyond—ensures MyFlyRight's platform remains at the cutting edge. It's this dedication that keeps us at the helm of legaltech services.
Central to this legaltech project was a highly skilled ensemble orchestrated by EltexSoft. Our technical maestros, including 2 PHP/full-stack developers, a maestro of HTML/CSS, a frontend virtuoso skilled in Angular and Vue, accompanied by a proficient Project Manager (PM) and meticulous Quality Assurance (QA) specialists, ensured a symphony of seamless functionality and exquisite user experience.
Client's Voice:
"The expertise and humility EltexSoft brings to the table are unmatched. Their proactive stance and unfailing reliability have not only enriched our project but have also entrenched them as our esteemed partner," commends Igor Maas, CEO of MyFlyRight.
Interested in harnessing the same transformative energy for your business? Discover how our blend of innovative strategies and cutting-edge technology can bring your project to life. Connect with us at EltexSoft – where we turn legal challenges into digital triumphs. Explore Our Expertise.