Legal Software Development

€100M+ Recovered. 1 Million Claims. 10 Years of Engineering.

MyFlyRight is an EU air passenger rights platform. When a flight is delayed, cancelled, or overbooked, EU Regulation 261/2004 entitles passengers to €250-€600 in compensation. MyFlyRight automates the entire claims process: eligibility assessment, case submission, court filing, airline negotiation, and compensation disbursement.

EltexSoft has been MyFlyRight’s engineering partner since 2016. We rebuilt the platform from a jQuery prototype on React and Laravel. Ten years later: over €100M recovered for passengers. More than 1 million claims processed. All EU airlines. All EU member state jurisdictions. One of the top 10 Hamburg-based startups in Germany.

That is our LegalTech reference. Not a demo. Not a prototype. A production legal automation system that has processed real claims, filed real court cases, and moved real money to passengers for a decade.

EltexSoft is a legal software development company. 35-50 senior engineers. Headquartered in Lisbon, Portugal. Engineering team in Ukraine. Founded in 2015.

What Makes LegalTech Engineering Different

The Domain Logic Is Complex

Legal software is not CRUD with a law-themed UI. The business logic of a claims platform encodes legal rules: which flights qualify, which delays exceed the threshold, which airline defenses apply, which court has jurisdiction, which filing format is required. That logic branches at every decision point.

MyFlyRight’s claims wizard guides passengers through an algorithm-driven question flow. The next question depends on previous answers. At the end, the system determines eligibility. Under the hood, it applies the full regulatory framework of EU 261/2004, including the evolving case law from European Court of Justice rulings that periodically expand or narrow what counts as an “extraordinary circumstance.”

Compliance Is Not Optional

Legal platforms handle sensitive personal data. Audit trails must be complete and tamper-evident. Data retention policies must comply with regulatory requirements. Access controls must be granular (lawyer sees case details, operations sees case status, customer sees their own claim only). GDPR applies to every piece of data on the platform.

Our Lisbon headquarters means GDPR is our default operating environment. We build with Article 9 awareness for special-category data, DPO obligations, and data residency requirements built in from the start.

The Stakes Are Real

A bug in a social media app means a post disappears. A bug in a claims platform means a passenger does not receive compensation they are legally entitled to. A bug in court filing automation means a case is filed incorrectly and potentially dismissed.

We have maintained MyFlyRight for 10 years with no major rewrites because the architecture was designed correctly in year one. The V1 decisions about data modeling, case state management, and jurisdiction routing have held up through a decade of regulatory changes, ECJ rulings, and business growth.

What We Build for LegalTech

Claims automation platforms. Eligibility assessment, case creation, evidence collection, legal team routing, court filing, airline/defendant response tracking, settlement management, and compensation disbursement. MyFlyRight is the production reference.

Legal intake wizards. Multi-step guided flows with non-linear branching logic. Each question depends on prior answers. The back button must navigate correctly through a branching algorithm without losing state. This is the hardest UI/UX problem in LegalTech and the feature that took the most iteration on MyFlyRight.

Case management systems. Case tracking across stages (intake, review, filing, response, hearing, settlement, payment). Document management. Deadline monitoring with automated alerts. Attorney assignment and workload balancing. Court date tracking.

Court filing automation. Template-based document generation for multiple jurisdictions. Jurisdiction-specific formatting, required attachments, and filing procedures. Filing status tracking and response monitoring.

Legal compliance platforms. Regulatory change tracking, compliance workflow automation, audit trail generation, and compliance reporting. For companies that operate in regulated industries and need to demonstrate compliance continuously.

The MyFlyRight Technical Story

We inherited a jQuery prototype in 2016 and built the production platform from scratch.

The wizard. Algorithm-driven question flow with non-linear branching. The hardest engineering problem was back-button navigation through the branching algorithm without corrupting user state.

Court filing automation. Automated across all EU jurisdictions. Each member state has different procedural requirements, but the EU provides a single legal framework for passenger rights.

ECJ integration. European Court of Justice rulings periodically change what qualifies for compensation. The platform must adapt to new rulings without manual reprogramming.

Architecture. React frontend, Laravel backend, PostgreSQL database. No major rewrites in 10 years. The architecture was right from the start.

Scale. 1M+ claims. All EU airlines. All EU jurisdictions. 5-7 engineers at peak. Continuous development and improvement for a decade.

What It Costs

Senior LegalTech engineer (dedicated): $50-99/hr.

By project type:

Legal intake wizard: $20K-$60K, 2-4 months.

Case management system: $60K-$150K, 4-8 months.

Claims automation platform: $100K-$250K, 6-12 months.

Court filing automation: $40K-$100K, 3-6 months.

Full LegalTech product (claims + court + payments + multi-jurisdiction): $150K-$400K, first year.

Who We Are

EltexSoft is a boutique legal software development company. 35-50 senior engineers. Headquartered in Lisbon, Portugal (GDPR-native). Engineering team in Ukraine. Founded in 2015.

Our LegalTech client is MyFlyRight (€100M+ recovered, 10-year partnership). We also build for FinTech, HealthTech, EdTech, and eCommerce. We build with Laravel, React, Django, Vue, PHP, and Python.

5.0 Clutch rating across 30+ verified reviews. 200+ five-star Upwork reviews. Top Rated Plus and Expert-Vetted agency status (top 1%). Average client engagement: 3+ years. MyFlyRight: 10.

30-minute technical call. Bring your claims automation challenge, your case management requirements, or your LegalTech product idea. We’ll tell you what we’d build and what we wouldn’t.

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